Question 1

Shipping

Accepted Answer

Shipping is available by special request only. If you would like something shipped, please include a note when you check out, and I will calculate the shipping rate for you. This will be paid seperately by e-transfer. 
 
*Shipping rates are not included in any prices and will be an additional charge.

Question 2

Caring for Your Ceramics

Accepted Answer

All of my work is food safe, unless otherwise specified. It is also all dishwasher and microwave safe, although handwashing is recomended as it will extend the life of your pieces. Handmade pottery is quite durable, but washing your items by hand is always the safest option.

Question 3

Handmade Disclaimer

Accepted Answer

All of my pieces are created one by one, by my own two hands from start to finish. Some items may vary slightly from the photos if there is a quantity option for that specific item. There will be subltle differences from item to item - that's what makes handmade ceramics special!

Question 4

Shop Updates

Accepted Answer

My online shop is updated from time to time in in varying batch sizes. I do not follow a particular update schedule, but announcements to when they're happening are made on my Instagram page (@simonworobec).

Question 5

Shopping Locally

Accepted Answer

Local pickup/drop off is available for all items in Saskatoon, SK, Canada. This is the default option at the checkout. 
You can also find my work at Handmade House (710 Broadway Ave, Saskatoon), and at the Remai Modern Art & Design Store (102 Spadina Cres E, Saskatoon).

Question 6

Wholesale Inquiries

Accepted Answer

I am a small-batch, one woman business. Every piece is made by me from start to finish by hand. Therefore, I do not offer wholesale orders at this time.

Question 7

Returns/Exchanges

Accepted Answer

I generally do not accept returns or exchanges, but if you are not happy with your purchase or have received an incorrect or damaged item, please contact me.

Hillary Simon-Worobec